Terms & Conditions

Contracting Parties

SCHONTAL INNOVATIVE COOPERATIVA AGRICOLĂ, is called Supplier and the company or any legal or physical person involved in contractual relations with the Suppliers is called Customer.

 

General conditions

Any contract that is based on the supply of the products that are the subject of this site will be subject to these conditions. All orders placed by Customers are subject to these terms. In the absence of a separate sales-purchase agreement concluded between the parties, the written order issued by the Customer together with these conditions may take the place of the contract.

 

Prices

The prices of the products on this website are expressed in Lei, including VAT.     

 

Delivery and payment

Payment is made with the delivery of the order.

 

Delivery

For orders of at least 5 kg, delivery within the radius of the cities of Satu Mare, Bihor, Sălaj, Maramureș will be made free of charge directly by the suppliers. The delivery will be made by fast courier, the costs related to the transport being borne by the customer.

 

Other clauses

The use of this site implies the client's consent to the use of personal data entered in the client registration form, as well as the data that are collected in the course of commercial transactions carried out through this site. For more details, go to the "Privacy" menu. Changes to orders or refusal to receive products already ordered, supplied or for which delivery formalities have already been completed, will not be accepted.

 

General Conditions for returns

The buyer has the right to return a product, within 14 calendar days, without citing any reason and without incurring any costs other than the initial delivery costs. Thus, according to GEO no. 34/2014, the period for returning a Good or renouncing a Service expires within 14 days from the day the buyer takes physical possession of the products. The counter value of the returned products will be made within a maximum of 14 days after receiving the products and inspecting them to be in their original condition. The method of payment is by bank transfer to the client's account. Returned products must be in the same condition as received, sealed. Products cannot be returned if they have been used, unsealed or tested, for reasons of customer health protection and hygiene reasons. The return is made in the original packaging, with the original labels intact, and all the documents with which the product was delivered. In the case of damaged products, the Customer will have to inform the Supplier in writing within a maximum of 48 hours of receiving the products, of the intention to return them and the reasons underlying this intention. Products returned without prior written notice to the Supplier will not be accepted and must be paid for in full by the Customer. In the case of returns, the Consumer bears only the direct costs related to the delivery of the products and the Supplier bears the costs of returning them.

 

Damage due to transport

The loss or damage of the products during transport must be communicated to the Supplier within one day from the date of delivery, as it is a case of partial or complete non-receipt of the products. In the absence of any notification, the products will be considered as delivered and received in good condition.

 

Major force

The Supplier shall not be liable to the Customer for non-delivery or late delivery of products in cases beyond the Supplier's control, such as, but not limited to, crisis, strikes, disturbances or catastrophes, fires, robberies, war and embargoes.

 

Disputes

The commercial relations that are based on the supply of the products that are the subject of this site will be subject to Romanian law and any subsequent disputes will be settled by the competent courts on the territory of Romania.