Delivery and Return
The
products will be transported by courier on the territory of the county: Satu
Mare, Maramureş, Bihor, Sălaj, for a minimum order of xx lei. For each order,
the manufacturer will contact the customer to establish all the details related
to the order, stock and method of transport! For an order that exceeds or is at
least equal to the quantity of 5 kg, the transport is free in the counties
where the delivery is made.
General return conditions
The buyer has the right to return a product, within 14 calendar
days, without citing any reason and without incurring any costs other than the
initial delivery costs. Thus, according to GEO no. 34/2014, the period for
returning a Good or renouncing a Service expires within 14 days from the day
the buyer takes physical possession of the products. The counter value of the
returned products will be made within a maximum of 14 days after receiving the
products and inspecting them to be in their original condition. The method of
payment is by bank transfer to the client's account. Returned products must be
in the same condition as received, sealed. Products cannot be returned if they
have been used, unsealed or tested, for reasons of customer health protection
and hygiene reasons. The return is made in the original packaging, with the
original labels intact, and all the documents with which the product was
delivered. In case of damaged products. The Customer will have to inform the
Supplier in writing within a maximum of 48 hours of receiving the products, of
the intention to return them and the reasons underlying this intention.
Products returned without prior written notification of the Supplier will not
be accepted and will have to be paid for in full by the Customer. In the case
of returns, the Consumer bears only the direct costs related to the delivery of
the products and the Supplier bears the costs of returning them.
Damage due to transport
The loss or damage of the products
during transport must be communicated to the Supplier within one day from the
date of delivery, as it is a case of partial or complete non-receipt of the
products. In the absence of any notification, the products will be considered
as delivered and received in good condition.